FAQs

Frequently Asked Questions

How do I change my age/birthdate or gender?
How do I save a profile, and where do I find the bookmarked profiles?
How do I change the age range for MY MATCHES?
Reporting / flagging inappropriate behavior or profiles
Unsubscribe from match emails
Blocking another user
How do I cancel or update my recurring payment?
How do I delete my profile?
I haven’t gotten the email verification!
Problems registering or creating profile
Can’t sign in / Forgot Password
Matches aren’t in my area